Orthopaedics Patient Stories

“On behalf of Brig. R Ranganathan (Retd.) 94 yrs a BIG THANK YOU to Dr Aravindan Selvaraj and his entire team at Kauvery Hospital, Chennai. This phenomenal team led by Dr Aravindan Selvaraj have revolutionised ‘Geriatric Care’. Special thanks to the wonderful and dedicated nursing staff (Ellen James, Pauline Charles, Priyadarshini, Jhansi, Reeta and all others).”

“My heartfelt gratitude for the wonderful medical care Dr. Aravindan and his team of doctors rendered me at Kauvery hospital during January, 2015 when I was admitted for surgical treatment of multiple fractures of my left ankle. I have to commend Dr. Aravindan’s surgical skills because of which I am walking today and my ankle function has mostly recovered in spite of the presence of multiple surgical implants needed to keep the joint together.”

“I am Dr.Aravindan Selvaraj’s patient. I was admitted for Arthroscopy on 21/7/2015. All the staff members treated me like a family member and I am so happy for that. This type of approach and care has given me confidence that my problem and stress would subside 50-60% after treatment. Thanks to all the staff and duty doctors. And I have no words to tell about Dr.Aravindan Selvaraj. He is very kind and very soft in character. Thanks a lot doctor.”

“I am treating my father for the past one year for dialysis and I am completely satisfied with the treatment and the cooperation given by all the departments in the hospital. I sincerely wish Dr.Aravindan Selvaraj and his team success in all their endeavours.”

“I was admitted in the hospital during the period 9th through 13th April 2015 for repairing a broken bone in my hand. I must confess, this is the best hospital in the city, from the angle of health care. Dr Aravindan and his team are efficient, highly skilled, empathetic, extremely involved and above all patient centric. They understand the human pain. The operation theatre is word class. Patient management at its best.

Nursing care is in the hands of nurses who know the job and extremely friendly. And above all no surprises. The hospital maintains serene atmosphere. I think I know a thing or two about this hospital industry. Having been the co-founder and the first Managing Director of Alacrity, the most leading promoters, arguably in the whole country, with more than 6000 work force all under our employment, with an in-house health care support, I understand what it takes to achieve the standards that are being strived for in Kauvery under Dr. Aravindan, et al. Take it from me, Kauvery would be a threat to all other leading hospitals at Chennai. My first choice of health care would be this hospital. I commend, all my friends and several of my past Alacrity customers to give this hospital the first try, for any hospital needs. I am certain you wont have any surprises but only a happy treatment!”

“YES! I DID IT AT LAST!! I got myself a new right knee! I have been putting up with knee pain for more than seven years and my knee kept deteriorating year after year. Last few months of 2016 were terrible and I decided to go ahead and do it! Let me admit I was scared! The thought of giving up my God given knee was terrifying! Now, three weeks after it was done, I am very happy with the decision.

I am posting this because I know lot of people who are popping painkillers and pushing their bad knees. Please go ahead and have the surgery if your surgeon recommends it. My surgeon is Dr Aravindan Selvaraj of Kauvery Hospital and he has done a wonderful job. Pain management was excellent and I was kept very comfortable. There are lot of misconceptions about this surgery… for no reason. This post is to say that I have done it and am very happy with the results.”

Dear Dr. Aravindan: I was resisting writing this piece from the 2nd of February 2017. Not because I did not want to write, but choosing the time to write. Dilemma is because, I am in the middle of the treatment in your hospital. Now I have decided the time is come for me to write. (Better now than never, is the key word). As you would know, this is my second visit to the hospital in the last 2 years as a patient. The first time, when I had the fracture in my hand.

Your team and yourself took charge of my health headache and sorted out the same, in a matter of factly manner. But this time, I landed with a different medical challenge, namely a punctured and bloody esophagus coupled with bloody vomit. Situation that would warrant emergency attention at lightening speed, as the situation could turn out to be life threatening, otherwise. From the moment I contacted you, and till this minute, the support I have received both medically and psychologically out of Kauvery is “OUTSTANDING”. Take it from me, when I say it is outstanding, it indeed is, because, I do not ever mince words. Knowing you, I take it for granted, that your service would be outstanding. This is not the reason I want to write this note. The purpose of writing this note is about the institution and the institution building. If there is someone would have a clue or two on this subject, I would arrogantly claim “I know it all, having been a founder of an organization myself”. Maintaining excellence, over time, with newer employees joining the organisation is always a challenge to the founder. To steer the fresh entrants, and make them focus to a goal for which they were not part of the foundation is always the challenge for the founding member. I must say, Kauvery scores really well in maintaining its objectives intact. That proves the system is at work. I am not talking about the system in a grammatical sense. I am talking about the system that are not visible to lesser humans, but visible only to the person who understand that “x” factor called excellence. Here is my strong take. To make ordinary people to produce extra-ordinary results is the leadership is all about. I found in you a great leader in that sense. The next challenge to Kauvery would be to scale up your operations. I am sure, like many leaders you are biding your time to scale it up. This has to happen. I am sure, many faulted during the scale up, particularly in your industry, more so in Chennai! Because, Chennai produced more hospitals, in my view than any other city in the world in a matter of the last 2 to 3 dacade time frame. I do not want to name the failed leaderships. The principle reason they failed because, their models were faulty! Their objectives were wrong. Money making can not be an objective. In the pursuit of excellence, the end product is money! Each time I visit Kauvery, I am curious and I study the changes. I think you have a strong foundation. You are getting it right in the talent hunt. Your doctors have great respect for you. They are immensely talented. Your staff adore you, not because, you pay them well. But because, you respect them. And they reciprocate. Your patients like you , not just because, they are treated well, but they return home with a better state of mind. Your technology hunt has a purpose. Your adversaries fear Kauvery. This is time to go after volume. In your own “unassuming, friendly, hospitable, kind style”. Take it from me: “You would succeed”.